Which item is NOT required to be visibly posted in a customer area?

• A. The hours of operation.
• B. The station name.
• C. The contact phone number.
• D. The sales tax charged for certificates.

Answer: (D)

In a customer area, the information posted is meant to help customers identify the business and know how to contact you, as well as when you’re open. The items that must be clearly displayed include the station’s name, hours of operation, and a reachable contact phone number so customers can verify who they’re dealing with, know when you’re open, and get in touch if needed. The sales tax charged for certificates isn’t required to be posted; tax amounts are a transactional detail and are shown on the receipt. Tax rates can vary by location and over time, so listing a fixed tax charge at a sign isn’t a standard posting requirement.